Sunday, 28 November 2010

Walking In The Air

For those of you who do not know me, I have a life outside blogging. By day I am a welder and by nights I am a go-go-dancer*, but in my free-time I write (sometimes about housing.)

Recently an article ran concerning the darkest day of my life: the time I was evicted from my home. Just because I blog doesn’t mean that I allow, or am comfortable with random people having access to my entire life, and so I told a brief version of how this came to be: “… ill-health, undelivered letters (or, I suspect, letters never sent) along with a benefits cock-up, which could happen to anyone.”

The reaction was astonishing. Some misguided experts asserted that because this extended nightmare shouldn’t have happened, it couldn’t have happened. I was curious as to why people were so hostile, until I realised that when people believe that a safety net exists for their own protection, they soon forget that safety nets have holes, and that it is easy to fall between them.

Tenants can never be complacent. For example, when you moved into your house, did you check that that your rent falls within the maximum for Local Housing Allowance, in case if you lost work and were compelled to claim benefits? I bet most people didn’t, and if you are jobless for more than six months, you lose the discretionary payment topping up the difference. You will be obliged to move, but the unwaged are not generally considered dream tenants. Then, under new ConDem plans, you will lose 10% of your housing costs just for being the victim of high unemployment.

If you share a house, what would you do if your flatmate or even your partner simply stopped paying their share of rent? I know of people in this position, without the money to make up the shortfall, now living with a suspended possession order dangling ominously over them.

And what if your rent goes up? What if you don’t get your deposit back, or can’t afford to store or move your belongings? I have written previously about how close we all are to homelessness (roughly two months away, to be honest.)

People are incredibly complacent. It’s bizarre that even in the current economic climate, many persist in imagining that anyone who falls on hard times, losing their home through joblessness or illness must in some way be responsible. But then, adopting such a hard-faced philosophy makes it easier to blame an individual for their own problems.

These people are like The Snowman, flying over the earth, looking down on the pristine, happy, snowy scenes on the ground beneath their feet. In their lovely, shiny world, landlords are perfect, flatmates are amazing, payments arrive promptly and ill-health and disability have been eradicated. Such people are too self-righteous, certain and smug to acknowledge that sometimes, everything that can go wrong, does go wrong. To acknowledge occasional incidences of rampant unfairness in the world would mean accepting that it could all too easily happen to them. There but for fate go we all.

*FYI - Flashdance reference…

http://rentergirl.blogspot.com/2007_12_01_archive.html

http://rentergirl.blogspot.com/2007/05/really-actually-properly-homeless.html

Thursday, 18 November 2010

Oh, What's The Point?

In the olden days, Rent Officers gave courage to tenants across the land.

I once used their services. I lived in a massive student house (I wasn’t a student) where rent was slightly higher than normal, and the landlord was something of an arsehole: things leaked, or were broken. He’d turn up with his vile, shrewish wife, and instead of arranging for a repair, would berate us all for the mere fact of our existence since decent people like him were paying for our education didn’t we know? Then he’d leave a ‘top of the range’ mop as if it was gold-plated, before stomping imperiously out, slamming the door. Every time he did so, plaster fell from the ceiling like confetti.

After a few months, and to our amazement, he tried to raise the rent: nice try. We summoned the Rent Officers, who were unimpressed with (deep breath…): the permanently blocked windswept downstairs loo (aka ‘second bathroom’) the fact that snow came through the broken window onto my face as I slept, and the padlocked fire escape. We’d accepted the slightly higher rent as improvements had been promised (it was going to be lovely and top-notch - I was younger then, and more naïve) but soon we realised that everything was going to remain leaking and broken. Rebellion brewed.

A few weeks later, the landlord and his missus (both by now levitating with a searing, bitter rage) arrived. The Rent Officers had forbidden their price hike: they’d actually been ordered to cut the cost and were not best pleased. It didn’t matter that ours was now officially a ‘fair rent.’ They were both furious, but then so was I: as they stabbed the air in my direction with nasty gnarled fingers (contorted from grasping cash, I’d imagine) I broke the news that they couldn’t simply do what they wanted.

They owned a chain of houses; I knew some of the other tenants, and on learning of our result, they too called in rent officers. None of us wanted to ruin lives, but the fact that our landlord was so snide in his outright refusal to do any repairs whatsoever at all, and that fact that we had means of exacting – if not revenge, then payback - was heartening. No longer were we powerless, prey to the whims of a bully who simply wanted to squeeze every last penny from us and would rather let his own investment rot and collapse than ‘pamper’ us (his very words) with prompt repairs.

Why am I writing this post? Because lately, I been so depressed about the state of housing under this Con-Dem coup-d’etat that I wondered if there’s any point in writing this blog. Housing Benefit is now deemed an evil, and regulation even of rogue landlords is a distant dream. All our rights have been slowly stripped away, and private landlords are expected to house the masses and seem to have been granted the right to do whatever the hell they want.

Seriously – is there any point in writing this anymore?

Tuesday, 9 November 2010

Drip...drip...drip....

All day long, I hear the sound of water: drip…drip…drip. Sometimes, rain seeps down from the dislocated drainpipe, but the sound is more pervasive than that.

I’ve never been happy in this flat – just never felt comfortable or settled. It’s okay - not in the nicest area, and is (on some levels) affordable. But it’s never felt like my home, and I’ve always felt unnerved. This flat is old – really old, and I am (choking on the words) pining for a newbuild.

The landlord was half-hearted in every way, and what were once niggles are becoming major vexations. Some things are silly: in the lounge he placed an enormous cheap mirror, but then painted around it so I can’t remove it. Why would you do that?

The windows won’t shut properly or stay open in the summer, and were never resealed; occasionally a grey pool of invading water collects on the inside ledge. I asked the letting agents, but they ignored me – in the winter I can see daylight through the gaps in the frames. It’s cold and any heat leaks out to generously warm the street below. The front lock has no ‘shield’ and winter pierces the hallway with wounding, frozen spears.

In theory, the flat is furnished, but the bathroom lacks a towel rail or cabinet, while several of the landlord’s own CD racks crowd my only cupboard. This might seem like an odd way of expressing things, but it’s so male – as if the man fitting it out and shopping for furniture was so averse to female fripperies that he eradicated anything deemed an extra. Like a wardrobe. And he placed the bathroom mirror so high up I need a stepladder. I also wonder why it was that the landlord provided just two dining chairs – one for me, and one perhaps for my imaginary friend?

Weird little weevils have appeared in my kitchen cupboards, and I think that’s caused by damp. The first bloom of black mould has (inevitably) appeared on the bathroom ceiling, but nothing will be done, and damp will slowly chew the body of what could be a lovely place to live.

In other rooms it’s a fact that nothing was renovated or renewed – everything was painted over. The heating consists of storage heaters which devour my money, and in other rooms massive, ancient heaters which have no thermostat or timer, and either belch out heat for hours (there is no temperature control) or else I am waiting for the air to defrost. There is no heater in the bathroom.

I know there are grants available for these things. There is a green agenda. But I will be moving on eventually – maybe even soon, and I know too well that nothing will be done.

Newbuilds are fragile, threadbare and flimsy, but at least they are usually energy efficient and warm. Perhaps I should go back to Dovecot Towers? I am actually pining for a newbuild - have I gone completely crazy? Perhaps that drip…drip…drip has driven me mad.

Thursday, 30 September 2010

Nothing Go On And No Rent

Recently, I’ve noticed that many people are finding this blog by googling the simple, unsettling phrase: ‘I can’t pay my rent.’

I’m not talking about the tiny minority of feckless tenants who blow the rent on booze and shoes only to then whine about the resulting eviction, but renters in a genuine bind: when pay or benefits come in late, jobs are lost, rent goes up, or flatmates move out.

When this happens, what do you do?

Negotiate – try and reason with the agent or landlord? Listen to me with my funny jokes. It takes a brave renter to pick up the phone and announce: ‘Hi! Just to let you know - can’t pay this month. I’ll catch up when I can, though. All the best and love to the kids!’

If you’re expecting sympathy, then dream on. Although, I did once speak with an award winning landlady who conceded that modern life is messy, and kindly agrees that as long as tenants contact her and honour a commitment to pay arrears, she would never turf them out. She doesn’t use a letting agent mind you, and therein lies the problem.

The other snag is that rents are too high, and wages and benefits are too low. Working life is complex, tenuous, and precarious: employment nowadays usually involves short term-contracts and temporary jobs, while dipping in and out of benefit claims and low pay, and subsequently being forced to choose: rent or food. What would you do?

There’s sometimes a chance that freelancers and part-time workers can make a back-dated claim for housing benefit, which is always worth a go. Many people are scared of appearing in court (which in reality is like sitting before a kindly man – yes it usually is a man – and explaining your actions.) Being in this position undermines every day, and disturbs every night. The threat of being thrown out and made homeless wrecks your peace of mind. Social housing is occasionally more understanding, but private landlord are stricter (let’s face it, they have a mortgage to pay and finances can be tight at the best of times.)

Of course, you can ask the bank for a loan, or an overdraft, or borrow money from friends and family. But if you are behind with rent, banks are unlikely to help and friends will probably have financial problems of their own.

The next step then is legal proceedings, which can start all too fast. If you are taken to court you can - and should - attend, so as to make a case for staying on and paying up. But what are the chances that landlords and agents will eventually give notice anyway, because they can, and because they want to (even you are a dream tenant wafted in from heaven and paid in full.) Once you miss a payment, you are stuck, and face either doing a runner, or submit to a bad reference from your landlord.

Like I said, it’s horrible. Nobody said that life was going to be easy, but why must it be so hard?

Monday, 2 August 2010

Pets Win Evictions

I don’t have a pet at the moment. Don’t get me wrong - I love animals, which is why I avoid them. I once bought a goldfish, and it lasted two hours (do you think I should have put some water in the bowl?) And so for me, renting is the best excuse not to have a pet (FYI – I’d love to own one of those miniature horses.)

Others are less considerate. People who live in flats exhibit a disturbing tendency to own creatures known as ‘house cats.’ To me this seems cruel: cats should be out stalking mice and fighting urban foxes, not sitting on a sofa eating custard creams and watching Loose Women.

The main problem however is that many landlords don’t allow pets of any kind which (here we go again) is different to the attitude of our wiser cousins on the continent, who allow tenants to treat their rented property like a home, part of which is owning a pet. I can understand that a rambling, shambling shared house with revolving doors and many occupants, each with a dog, would be un-manageable, but even in family homes, pets are forbidden.

But still people answer the call of the wild by buying a Chihuahua. In a shared student house, one, determined fellow tenant acquired an ‘illegal’ cat (pets were banned.) It had a habit of strolling in, bold as you like whenever the landlord came to visit, obliging us all to act outraged while claiming it belonged to a neighbour.

This worked well, until another housemate bought some zebra finches. It was like the circle of life: the devious cat managed to open the cage door, and devoured the little birds. Thing is we were all simultaneously horrified and grateful – those birdies made a vile squeaking noise, or else they squawked with fear.

The alternative, I suppose, is one of those nasty little dogs that live in a handbag and look like a furry pencil case, or more worryingly perhaps, resemble one of those humorous posing pouches I’ve been told about. But what is the ideal pet for a tenant? Gerbils? They are neurotic and they smell. Tortoises are banned as pets, and anyway – what’s the point – it’s like a matchbox toy with no wheels on, and they are dreadful at small-talk.

What harm can pets do – if looked after properly, they don’t make a mess (most animals are cleaner than many first year students, and I’ve been one) and if they scratch (puppies use doors as chewy toys) then the tenant can buy another door, or repair it.

Mostly I think it’s unfair to imprison animals in a flat – they all need space to roam, and dogs need a park to gad about in. Other than that, lizards and snakes should be banned due to being creepy, and because they eat rats. A friend once viewed a flat where the potential co-tenant introduced her to their pet tarantula. The ensuing screams curdled milk in the next town.

Wednesday, 28 July 2010

I'm Afraid For You.

I’ve written previously about the device I use which shows the keywords used to find this blog. Apart from the usual queries involving rubber gloves (still strikingly popular) recently, I’ve noticed a disturbing development.

There’s been a notably increased amount of phrases such as: “I’m afraid of my landlord.” Or “…my landlord comes round unannounced.” Worst of all was “My landlord threatens me.” Along with “Is my landlord entitled to go through my underwear drawer.”

No.
He isn’t.
Complain.
Loudly.

This might sound crassly obvious – but it’s horrible to live in fear. For most tenants, the next few years will be lived under a palpable sense of nervousness, as we ponder the perennial question: whatever will become of us? With increasing reliance on private rented housing, the regulation of agents and landlords has been ruled out, and – judging from some of the comments/keywords/comments I’ve seen, the other measures supposed to protect us simply do not work.

People are scared. Large scale private investors are looking to do what those individual buy-to-let investors did: build loads of news homes, and then decide who lives in them. Occupants (i.e. tenants) are not now, and never will be consulted about their needs, or even what they’d like from a home. And landlords…ah landlords…

They argue on a loop claiming to endure restrictions so tight they can barely breathe, let alone their sacred right to evict renters randomly at will and throw their belongings out on the street…(Oh, I’m being bad I know, but it’s a right they cling to.)

It is a paradox – most tenants like the freedom of renting a house: not feeling so tied down, living a life of short term contracts matched by short term living arrangements. But the downside is a life of insecurity: wilfully encouraged by landlords and letting agents, who delight in undermining any hard-won semblance of security.

But this philosophy is pernicious. It seeps and infects your life: tenants never know when they will have to move and are treated like mould in the bathroom – tolerated briefly and then eradicated.

And now we are scared. Some of us are terrified. Landlords are flexing their muscles, and in certain distressing cases - are behaving badly. Judging by the recent onslaught of questions about personal safety reaching me, it’s only a matter of time before something really bad happens.

So please: if you land here because you are being threatened and/or intimidated – please use more the helpful sites on the blogroll to the right of the page, especially the wonderful Shelter.

And remember this: you have rights. You are not vermin. You are a human being, paying rent to live in a building which is a home (not the physical embodiment of another person’s luxurious retirement bungalow dream) and you should not live in fear. Remember this when you are being terrorised: slipping away and not making a fuss is tempting, but if we don’t fight back, it’s going to get worse, and worse.

Tuesday, 20 July 2010

Lodging A Complaint

The idea of being a lodger still sounds dull, and seedy - redolent of rationed hot water, sneaking upstairs to hide ‘guests’ and terrifying battle-axe landladies. Don’t worry - by lodging I don’t mean boarding houses, but renting a room in someone else’s house.

Lodging is now officially encouraged: the last government even gave tax breaks to people letting out a room. And on the surface, it seems like a great idea – owner-occupiers are in trouble, and so many people bought two bed flats (dovecots) that they might as well let one room out.

If only it was that simple. First of all – who gets the en-suite room? Might seem petty, but these are things that lead to simmering white-faced resentment. A friend lodged as a student, renting a room from a testy, bitter couple both forced into low paid jobs and saddled with an unwieldy mortgage. Taking in a student must initially have seemed like a grand idea, but the situation grew nastier day-by-day.

First of all, they grew increasingly proscriptive about when she could use the kitchen. Then her allocated shelf-space was shrunk, and that precious allotted time in the bathroom was shortened. Remember she was paying rent, money they were relying on to stay solvent (maybe that’s why they were so tetchy – they resented the power unwittingly wielded).

They were stunned and hurt by her explanation for leaving: “…but you were a guest in our house.” That surely is the nub of the problem – lodgers are treated like couch surfer friends who have outstayed their welcome, rather than people who live in a room as of right, paying handsomely to so. I know of people who take in lodgers and appreciate the delicate power balance, and have the decency to treat their tenant more like a flat-mate than an irritation.

Another friend rented a room from an eccentric woman who collected cats (no – she was not called Mrs. Cliché) until the house was overrun with moggies, their hair, fur balls, and their spraying. She was unable to voice her anger as lodgers live on a licence, and can be given an hours notice on a whim for imagined slights. The upside is they can usually move immediately - as my friend did here.

Lodgers walk delicately across thin ice, which is carpeted with egg-shells. If owners don’t wash up, or leave their laundry mouldering for months in the machine, that’s their prerogative, and lodgers must smile sweetly and ignore it. They have no sense of ownership - no ‘purchase.’ Lodging twists the natural tenant relationship: everybody must be on their best behaviour, as lodgers can leave whenever they want, and landlords can give lodgers the push whenever they feel like it – just because they want to. It’s like having a landlord as your flatmate – tenants/lodgers must be understanding about repairs, and in turn they will see the effect of the good (and/or poor) management when owners sit opposite them in the lounge (that’s if they let you use it.) It’s a miracle that lodging based violent crime doesn't make the news on a daily basis.