Tuesday, 25 November 2008

I Dreamed I Dwelt in Dovecot Towers

To mangle and conflate two separate curses: “When the fates wish to punish writers, they grant us interesting times to live in and write about.”

Before I moved to Dovecot Towers, I was largely ignorant about both the enigmatic world of urban newbuild flats and the harrowing effect of mass buy-to-let. Like many others, I had even walked by Dovecots blithely believing them to be comfortable, even vaguely glamorous, upmarket apartments. Now I know better.

The very first weekend I lived there, I heard a truly horrific domestic assault in one of the flats below. I was the only resident to call the police, who had trouble locating the building. There was plenty more to come.

Many memories will haunt me forever. Davey’s death is the worst thing I’ve ever seen anywhere, and afterwards I found it very hard to live here. I hope Sarah escapes the horror of that night, that she finds peace of mind and happiness in the future. Imagine how she’ll feel if she sees Dovecot Towers in the distance through the window of a speeding train, or is inadvertently driven past. The flowers on Davey’s shrine were never stolen (somebody tidied the wilting memorial and left fresh blooms.) New tenants moved in to the flat last week. I wonder if they know what happened there. I hope nobody tells them.

Elsewhere, the ‘murder’ mystery is still unsolved, but police eventually described the flat as containing a crime scene with forensic evidence but no body. They suspect (or rather, have concluded) that something terrible happened. Meanwhile the incident file on Dovecot Towers gets bigger every day.

I always thought that when I left, I’d have my revenge on Dovecot Towers (especially its more irksome inhabitants.) Thumping Techno Boy beat me to the door. Many nights were spent watching my breakables and crystal dancing to the sonic impact of his tunage. I planned to visit at 5am, and press on his doorbell to wish him a cheery goodbye. I also wanted to install a powerful sound-system underneath Georgie the posh 24 Hour Party Girl, and serenade her with recordings of bagpipes or wolves howling for an entire weekend. Unfortunately she left before I did.

Sadly, in the previous few weeks, several friendly tenants moved in, people who would chat and pass the time of day. One couple even had a baby (this might seem strange, but hearing the baby crying was a welcome taste of humanity.) Then there was Yuri and Lev, the affable, upbeat Eastern Europeans who skilfully negotiated their rent down with their landlord when he tried to increase it, as living here was so, well, challenging.

As for my landlord, William, well he’s incommunicado, and never gave me a reference, never even told me when or whether the bailiffs were due. Mending my credit rating and retrieving the money stolen from my bank account is the next task in hand. Something as simple as a block of flats has devastated us both.

Moving out was easy. I was already packed, and didn’t have the flat professionally cleaned (it’s being repossessed; the bank can pay.) Despite my best efforts, the bathroom still looked filthy as mould was rapidly colonizing the walls. Tiles were put up from top to bottom, instead of the usual (i.e. non-cowboy) practice, from bottom to top. Consequently the tiling crumbled and collapsed, providing a handy gap for damp and spores. The day before I left, every light bulb in the kitchen/diner/lounge died in unison, which could have been a sign. I turned off my music, and listened to the building for one last time. Silence. Now there’s a first.

I sincerely hope the management company from hell keep their promises. They assured me there would be improvements, and I hope they keep the occupants of Dovecot Towers happy and safe, a hope which diminishes with every passing day.

The night before I moved out, the people staying below me (in a hotel apartment) sang rugby songs until 5am. I closed the door and drove away, without looking back. I dreamed I dwelt in Dovecot Towers. It was a nightmare.

Tuesday, 18 November 2008

Smash It Up

Certain message-boards are speculating about the true identity of Dovecot Towers, which is missing the point. With generic new buildings everywhere, the actual name is irrelevant. Sorry if I sound tetchy, but I am consumed with Japan envy. I need to live in Tokyo, and I want to be Japanese.

I expect you’re wondering where that came from. Before I explain, allow me to me reiterate that in most cities, rabbit-hutch developments monopolise valuable brownfield sites. Judging from your comments and emails, the problems within these walls are endemic: wherever there are Dovecots, trouble is guaranteed, but still nobody in authority questions the wisdom of their ubiquity.

However, Dovecot Towers is unique in one respect: its design is nasty, nadir-skimming, and miserly. Between blueprint and completion, anything pleasing, comfortable or humane was summarily excised with a callous red pencil, creating the bleakest of empty shells.

Meanwhile, greedy, deluded, wannabe property tycoons were ramping up rents throughout the land. Their faith in an infinite supply of occupants able to pay over-inflated prices was short-sighted (i.e. stupid.) Landlords learned that affluent young professionals usually move as soon as possible, buying homes if they can get a mortgage.

Dovecot Towers and its clones are occupied by workers in Nulabour world, where politicians brag about wage restraint and creating a flexible, mobile and as a result, highly insecure workforce, where potential employees must demonstrate their dedication with months of unpaid work experience, and the majority of recent graduates earn below the threshold to start repaying student loans. Reality has bitten hard, and lower rents might allow more of the target demographic to live here.

Along with my neighbour, I am one of the longest established residents. We’ve both lived here for just over two years. Lev was one of the first people to move in. He stayed because he’s an overseas student; Dovecot Towers met his basic needs and in just a few months time, he’s returning home for good. Everybody’s passing through.

What’s my point, you’re wondering; I’ve said this before. It’s just that I’ve noticed a large crack running the height of one interior wall, and it runs along the same spot on every level of the entire structure. Considering the dodgy building standards hereabouts, this might be a harbinger of disaster, although I am sure the management will maintain it’s something to do with plaster shrinkage. I’m concerned that one clumsy passer-by leaning against an outside wall could send Dovecot Towers crashing down.

So here’s why I envy Japan. It’s not the seafood, the scenery, or the art. It’s their attitude to architecture. Even large expensive structures are routinely demolished for practical, aesthetic and financial reasons, once they’ve outlived fashion or a useful life. Faulty or superfluous buildings are destroyed when society, architects and occupants acknowledge that a replacement is justified.

Brits are inappropriately sentimental about any old building (even a bad one) but this is my dream. With owner-occupiers having deserted Dovecot Towers, and since buy-to-let is dead, could somebody buy it, demolish it, then start again, ensuring better, larger flats designed for humans to live happy lives? Please? This newbuild thing just isn’t working out, but an accurate Japanese wrecking-ball could make it all better.

(NB: Last night, the main door was pulled from its frame, and left lying in the corridor. That shouldn’t be possible.)

Tuesday, 11 November 2008

Please Try Not To Be Stupid

Some people are so astonishingly, blisteringly, face-meltingly stupid, they make me want to cut off my own head with a blunt penknife, as maybe that would hurt less than reading the cretinous comments they make when rounding up their three remaining brain cells (or mustering the one charged with rational thought) to understand the challenge caused by newbuilds.

My personal favourite came recently from somebody I refuse to dignify by naming. This particular lump of wood with porridge swirling in his cranium actually, genuinely, really, said: “…if the flat’s so bad, why did you move in?”

It’s such a stupid thing to say, that seeing it again made my finger nails ache. Really; it’s up there with “Is Africa a country?”
I’m trying to remain calm. I’m counting to ten, I’m stretched like an elastic band in a yoga pose conducive to tolerance and I’m taking all the tablets. Here it goes; here’s my answer.

Dovecot Towers was brand new. I was the flat’s first accursed occupant. It should have been perfect. I was innocent then, and full of joy. Why the hell would it have occurred to me to interrupt the dismissive, contemptuous, abrupt and intermittently oleaginous letting-agent to ask if the building is falling down? Or is the management company utterly inept? And is design so shamefully impractical and standards of construction so abysmal that thieves force the door and enter at will?

Prospective home-owners have the right to ask vendors about nuisance neighbours, and are permitted, indeed obliged, to have the building surveyed for major structural faults, and problems like damp. Prospective tenants, however, lack the opportunity, the money and (disgracefully) are denied the legal entitlement to ensure that property they pay to live in reaches even minimum standards in sound-proofing or building quality before signing a contract.

Having said that, I learned the hard way about the importance of googling an address to check it’s not listed under the ‘young and funky, party-no-problem’ section on some dubious hotel-apartment agency website, which would never have occurred to me before. I also know to check the post-room is sufficiently secure, but, hey - guess what? All post rooms are virtually the same, so pre-emptive research is pointless. As I wrote recently, brave tenants who ask about the ratio of owner-occupiers during their hasty ‘viewing’ will be misled or lied to.

Should I demand to know if my seemingly sturdy front door is actually so flimsy that my gran could kick it down? Or (you’ll love this: my latest best discovery) were the locks fitted the wrong way round? Perhaps I should dispatch the agent upstairs to piss in the en-suite bathroom, to see if I can hear?

I can’t. I want to. I wish I could; I wish I did. But I can’t.

(NB: The lift has been broken for weeks now. The new caretaker told me that ‘someone’ dismantled the machinery and piled vital components quite neatly on the steps outside. Should I have predicted that as well?)

Tuesday, 4 November 2008

With Reference To Landlords

Despite his promise, ‘William’ still hasn’t given me that reference, which set me wondering: how come there’s no way for tenants to appraise our landlords when we leave? There are after all plenty of ‘rogue tenant’ sites and databases (some of them cheeky enough to link with this blog.)

Before taking a new flat I must bare my soul, providing financial guarantees, actual guarantors, references, deposits and one of my kidneys to keep in the freezer in case I do a runner. But things being as they are and times having a’ changed, I demand similar documents and assurances from future landlords. After all, we need to formally evaluate their financial stability in case they forfeit the property i.e. our home.

I was once badly let down by a landlord. He agreed to let me a flat but changed his mind the night before I was due to move, and so, to even things out, I will need a non-returnable holding fee while deciding whether or not to formally take up residency.

I’d also like a bank reference confirming owners are financially secure, that my rent will cover the mortgage, or written proof that they earn enough to make up the shortfall themselves. Oh – and they can pay for their own credit check, same as me. I also require, randomly, for my own entertainment, a character reference from “…a responsible, professional person.”

The worst of all property overlords are creepy, lazy, strange, abusive, bullying, elusive and perversely, disturbingly over-attentive. Or intrusive: P’s landlord let himself in while P was in bed with his wife (P’s own wife, not the landlord’s.) This landed charmer intended showing some prospective replacement tenants around P’s bedroom, suggesting jauntily: “…just pull the covers up over yourselves.”
Indeed. You’re absolutely right. The correct response ends in -off.

Tenants are especially vulnerable when landlords keep a key. A small minority of landlords are openly and unrepentantly malicious. They delight in making renters feel powerless before exploiting them.

The man who moved into the spare room and terrorised his blameless occupants intending to scare them out is the worst example I’ve encountered hereabouts, although elsewhere a friend awoke to discover that her leering landlord had occupied the room next to hers. Like a coiled spring, she was gone (he also kept her deposit.) Can we have their door key please, to use if they misbehave?

My own particular landlord-from-hell deserves more than bad references or financial penalties. He should be frog-marched through town with someone hollering: “Unclean!” then publicly tattooed on the forehead with ‘W’ for weirdo, and afterwards shunned forevermore.

I was living in a large, shared house. While home alone, I heard someone moving around from room to room; I was stranded upstairs and petrified. With the intruder approaching, I hid in the cupboard, peering through a crack in the door.

Astonishingly, my landlord and not a burglar wandered in. Furtively, he glanced around, before pulling back the bedcovers to ‘inspect’ my sheets.

And before you ask: yes, that really happened.

Tuesday, 28 October 2008

Battered By Butterflies

There’s a proverb suggesting that apparently insignificant actions can have disproportionately large consequences: a butterfly flutters its wings and on the other side of the world, a million people die.

Throughout my time in Dovecot Towers letters were stolen from the communal post-room. My landlord seemed extremely sympathetic, but to be honest, I was never sure if he took the problem seriously.

Earlier this year, I tried to withdraw cash but my card was declined. I had no phone credit, no food and no fare to reach my friends and ask for help. It was a nightmare. I couldn’t pay my rent. I emailed my landlord explaining: my post-box robbed, my cheque book stolen, my bank account emptied, then a debit-card was taken despite banning my bank, or anyone from sending post to my home.

This might still look bad on my part, but remember that William’s side of the ‘pay rent – maintain property’ bargain is habitually broken. Previously, he admitted that he wouldn’t want me to leave, acknowledging that I’m a good tenant. Even so, he didn’t bother to get his arse into gear and organise repairs. However much he needed my money, I think he was overwhelmed by the demands and responsibility of managing property.

As forcefully as I could within the boundaries of carefully assertive tact, I said that if he didn’t make a fuss, if he didn’t really cause a commotion and press the management company, nothing will change. The management noted, but ignored his requests. He claimed to know them, but I don’t think they were his friends; for once in his life, I think he felt important. Emphasising that I couldn’t sort this problem out myself, I added that the situation won’t vanish of its own accord and reminded him that even if I do reach the end of my tether and leave, subsequent tenants will be equally irate and then move as well. He agreed, and offered to fit a letterbox on my front door. Remaining sceptical, I thanked him.

Meanwhile on Wall Street, vultures, not butterflies were flapping their wings. Soon, William’s many mortgages were in arrears. Interest rates had risen dramatically and he was clinging to financial life by his over extended fingertips. Along with a vacant flat elsewhere, my missing a payment had pushed him over the edge. The bank has delayed replacing my money since (I suspect) they think I am somehow complicit. Those repairs are not his fault, but most definitely his responsibility.

When William and I met up, he asked what it would take to make me stay. I think he intended to muddle through the recession, but now he knows that Dovecot Towers is thoroughly unsafe, and that I couldn’t stay even if I wanted to. William should have sorted out the post-box situation, the unlikely tipping point which nudged him towards financial catastrophe.

And so, a butterfly fluttered by. A door was broken, another remained unlocked. A post-box was crow-barred open. Life became difficult for me, while an admittedly ineffectual, but otherwise decent man was devastated. Nothing is ever simple.

(NB: This morning, there was a sign, marked urgent, on the post-room door, from our new caretaker: ‘Persons have gained access and levered open the post-boxes, stealing the mail. I have informed the police.’ Then someone delicately explained that it’s been like that for over a year. Bless him for caring, though.)

Tuesday, 21 October 2008

Sympathy For The Devil

I am surrounded by boxes. My belongings are all packed up and ready to go but I’m wondering about my landlord. ‘William’ is a decent man: jovial, down-to-earth, compassionate and reasonable. Admittedly, he never got round to sorting out those blinds (by the time I had completely lost patience he was obviously going bankrupt) and I always organised repairs, which, while not ideal, hardly adds up to a Rachmanite reign of terror.

William is in trouble. He isn’t stupid, but then neither does he possess a rapier-like business mind; he’s no ruthless, highly driven tycoon. He simply followed accepted wisdom: invest in property. Many others did the same, a decision which has condemned them forever, as serial investors like William are burdened with around £750,000 of debt, if not more. He’ll never repay his creditors. I understand that even when you’re discharged from bankruptcy, they never let you go.

Nor was William unhinged by greed. Like many people he realised that we are all living longer, while the state pension, upon which we reasonably intended to rely, is shrinking by the day. Sensibly (it seemed) he accumulated flats to safeguard his future. Swiftly and easily he expanded his newbuild portfolio until he owned twelve buy-to-let properties. Who financed all those mortgages? The now infamous Northern Rock, that’s who, currently the official Emperors of Repossession, despite having been nationalised.

I may have inadvertently given readers the impression that William was based abroad: he’s not. He lives in a different town, far enough away to explain why he misunderstood the dodgy nature of this particular neighbourhood. When he bought my flat in Dovecot Towers the market was booming. His perhaps cannier friend was purchasing the flat next door, but quietly backed out.

William visited just the once, and gazed approvingly at a then modest building-site opposite, before announcing his ambition to invest there as well. He appreciated that the surrounding area was ear-marked for development, but was never told exactly how many better quality blocks were planned. Obviously, the widespread and ill-timed completion of nicer ‘apartments’ has devalued his stock.

We met recently on neutral ground. He wanted me to stay. I begged him to seek legal advice and stressed the dire nature of Dovecot Towers, emphasising the troubles I’ve detailed here. He was devastated, and actually started to sweat as the magnitude of his predicament hit home. Afterwards, I sent him a formal document detailing the many problems in this building which have decreased its value, intended to support any claim against the idle and ignorant management company if it allowed him to claw something back from this catastrophe.

My compassion is currently under strain, however. William has vanished without providing the promised reference. I know there’s a lot on his mind, but it’s impossible to find a flat without such assurances, and I don’t even know how long I can stay here. The bailiffs could arrive within the next month. I was living in the devil’s own piggy-bank, and somebody has smashed it.

Tuesday, 14 October 2008

Lying Letting Agents and the Lies these Liars Tell

Letting agents wouldn’t know Truth if it punched them in the face shouting: “I am the truth!” wearing a T-shirt emblazoned with the word “Truth” in sequins, whilst holding an official truth certificate, written in blood. That much at least is true.

Shameless mendacity informs their new hobby: ramping up prices. The market is so febrile and confused that bizarrely, for any given flat, there are three possible rents and guess what: agents reach for the stars.

First is the sky-high, crazy-mad, stupid and deluded oh-be-serious rent, the amount that avaricious, neophyte, naïve buy-to-let speculators were promised on those now discredited ‘How to Be a Millionaire Property Magnate’ courses. For a standard one bed flat, this is up to £100-£150pcm above the norm, and matches luxury privately rented flats, which are larger, and properly fitted out. I retain a small amount of sympathy for floundering landlords which evaporates whenever I discover that yet again, they or their representatives are still trying to exploit and over-charge tenants, even in this desperately saturated market.

Next up is the middle amount, requested by landlords who bought at the height of the ‘boom’ to cover their escalating mortgage which (including the agents cut) is still a silly £75-£50pcm over acceptable levels.

There is a fair and realistic price. It’s used by owners who bought at auction, or those who understand that they can either endure bankruptcy, or stump up their own cash to subsidise the mortgage when interest rates rise.

Astonishingly, if you check online, you can find all three prices applying to the very same flat. I’ve seen similar prices asked for: one beds, two beds, penthouses, houses, upmarket, downmarket, inner city and suburbs. It’s madness and demonstrates that the rental market has entered the realm of fantasy. Allow duplicitous, cynical letting-agents free-rein in this disastrous downturn, and the results are confusing if not actually strange.

Online prices are usually more grounded, but sometimes vanish once inside the office/lair. Having ascertained that I’m not a student, they assume I can afford the higher prices. At one letting agent I walked by and laughed. They’ve advertised the same exorbitantly priced ‘apartment’ for months now, causing a gaping void in income for the owner. You might imagine they’d attract passing custom by displaying the cheaper prices, when instead they keep the dearest flats posted up brazenly outside: a last gasp attempt, perhaps, at quelling the impetus to drop prices and reduce their own percentage.

Wise landlords who gained a foothold before property prices got totally stupid (five years ago?) have stayed on planet earth, and make money by accruing equity, and not by inflating rents. Unfortunately, urban newbuild values are widely predicted to fall by fifty per cent. One year ago, sale prices in Dovecot Towers had already dropped by a third, and are even lower now (I’ve checked.) Sensible owners avoid rip-off rents by topping up the shortfall thereby escaping insolvency, and letting agents should advise them to do so. Even the moustache-twirlingly ruthless agency responsible for letting most of Dovecot Towers accepted this some time ago.

If you think I’m unfairly maligning those kindly, righteous and angelic, agents, then here’s my worst encounter so far. I answered an ad for a privately rented flat, and was told that others were viewing.

Reader, I fell for it. I hurried over to the address in a taxi (and I’m broke). To my disgust and amazement, the address supplied wasn’t a flat, but an agency office (they “…thought it would be good to meet me.”) The agent was what we poets call “a right wanker,” having lied about the flat’s location, and its price. Elsewhere, agents lie about everything from A to Z reaching all possibilities in between, and I really wish they’d stop.

(NB: One online ad appeared to tick all my boxes, so I phoned the landlord for more information (you’re way ahead of me aren’t you?) The flat was in Dovecot Towers.)